WiFi connection help

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Cliff
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We’ve just changed Broadband supplier. Previously, we used a home plug next to the Router alongside the telephone point, with another home plug upstairs next to the PC.
Now we have our new router next to the telephone point, and a booster which we have upstairs, opposite side of the room to the PC.
There is a poor WiFi connection to the PC (our iPhones and tablets are fine), which keeps dropping out and requires reconnecting.
Do we still need the home plugs, or should there be another “WiFi connection” to the PC?
 
Sounds like you previously had your PC plugged into a Powerline adapter making use of an Ethernet connection back to the Router. You have now removed it and it is relying on the WiFi. Simple solution would be to plug the powerline adapters back in to your new router and PC.

Without you confirming the actual hardware you have, the above is just a guess though.
 
We’ve just changed Broadband supplier. Previously, we used a home plug next to the Router alongside the telephone point, with another home plug upstairs next to the PC.
Now we have our new router next to the telephone point, and a booster which we have upstairs, opposite side of the room to the PC.
There is a poor WiFi connection to the PC (our iPhones and tablets are fine), which keeps dropping out and requires reconnecting.
Are you saying that the iPhones and tablets are fine when used exactly where the WiFi connected PC is located?

On the surmise that the new router is a dual band, 2.4Ghz & 5Ghz bands, which band is being used by each device?

Also, if there AFAIK lots of devices connected by WiFi at the same time the amount of bandwidth taken by each will be lower than if just the PC is using the connection. Thus(?) potential for dropping & reconnecting too often.
Do we still need the home plugs, or should there be another “WiFi connection” to the PC?
Maybe the simplest solution.

FWIW I have all our devices using the WiFi including my PC which has the router sitting on it (I made the change from ethernet because of a particularly bad thunderstorm and never switched back to it). But between us there are never more than 3 devices at any one time putting demands on the WiFi bandwidth.
 
Thanks for the responses. It’s a tad over my head, I’m afraid, so I’ll have to get someone in to have a look. (y)
 
Is the booster a BT disc type? I ask because I have a cat5 line plugged into the back of mine connected to the computer which is remote to the router. This works well.

Anthony
 
Is the booster a BT disc type? I ask because I have a cat5 line plugged into the back of mine connected to the computer which is remote to the router. This works well.

Anthony

We switched Broadband from BT, whose charges for all of our services had escalated and who wouldn’t budge, to Vodafone, who offered an attractive deal for iPhones, iPads and Broadband.
Simple installation of router and booster, but the PC, upstairs, keeps losing internet connection. It’s easy, but a nuisance, to get it back through the Windows troubleshooter.
With BT, we had a router and two home plugs, one by the BT line and router, and one near the PC upstairs, and this seemed to work ok.
Incidentally, BT stopped our TNT Sport service, so we went on to Sky and have negotiated a new package for all our tv requirements, including TNT Sports, for less than we were paying before.
Overall, we’ve come away with quite a saving financially on what we get from BT, Sky and Vodafone!!
 
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