Of course, they have been part of BT for some while. Some EE “salesmen” claim that all broadband will soon be going over to them (and have been doing so for over 2 years!) Plusnet are still very much alive and promoting themselves quite heavily on TV and radio. Always had great customer service from them. Certainly the latest routers they provide are common across the group and simply rebadged. They also host my domain, but it’s easy enough to transfer domains across ISPs. BTW, they themselves do not install anything. That is all done by Openreach. Indeed, a few weeks ago I had a doorstep visit from some EE people pushing FTTP (it’s only just been extended from the cabinets to the poles) but when I said I was with Plusnet they said that I would be just as well staying with them as they wouldn’t cross-sell within the group.
Told by whom? Because below you seem to say that no one at PN answered your question.....
I recently renewed our PN FTTC contract for another 2 years (IIRC we have been with PN since around 2003 and got a very good deal from them until May 2026)
As BB asked, told by whom?
In all fairness to @Rodinal , I was initially told the same, by a salesman in an EE shop who possibly had another agenda! Subsequent enquiries strongly suggested this was misinformation, as tends to happen these days. Neither Openreach engineers nor senior Plusnet managers have any knowledge of Plusnet's imminent demise.
Thanks - actually an Asus AX 1800 router came up positively in my initial research.
Right, here goes. As I said I have been with Plus Net since the early 2000's and very happy with their service although they do seem to have gaps in the information that is passed out to customers - me being one of them. I had been told that they were changing the way they worked and the way I read their information was that they were terminating the provision of the internet service and being reabsorbed into the BT and now the EE fold as well. What they didn't make clear and after I spoke to them this morning is they are stopping the installation of part wire/part fibre Broadband line and NOT stopping it altogether, a quite important point that was not made clear to me.
When I last renewed a PlusNet contract, I was also told that I could not have a "proper" land line. I started searching for alternative providers, and told PlusNet so and, lo and behold, I was suddenly able to renew with a landline plus FTTC for a better price!
Sounds good
No-one round here - a quiet small town in the Yorkshire Dales (pop. 2500] - were expecting FTTP until the arrival of a large swarm of contractors pulling fibre from the cabinets to the tops of telegraph poles. Even 6 months ago the official stance when questioned was that there were no plans for it “for the foreseeable future”.Sounds good
AFAIK at this stage FTTP is not available unless as a special order that carries a very high premium.
We are happily stuck with FTTC until/when FTTP arrives as "available"....,.....though digital voice may well land on us before then!
My domain also is held with Plusnet, which is one reason why I have stayed with them since its Pre-Plusnet days. The other is that they have been very reliable. However, it is possible to transfer a domain to another provider. Just a pain to do so if not necessary.
Re: transferring domains
That’s the one! And if I remember there might have been an even earlier predecessor.
The funny thing is some of the small rural towns here have Openreach FTTP before we do in the city (only Cityfibre FTTP) however it's a much bigger improvement for those who have slow unreliable xDSL connections compared to the mostly decent 80/20 connections FTTC offers in the city.
