- Messages
- 4,772
- Name
- Duncan
- Edit My Images
- No
I ordered a 9- Nikon 85mm f/1.4 AF-D lens from Wex a couple of days ago. When it arrived this morning it was nothing like a 9- lens. Full of dust, didn't come with the advertised hood or Nikon box and with major signs of use on the barrel.
Spoke to CS who couldn't explain what happened. Spoke to the Putney branch who dispatched the lens and no help. Customer services were helpful and reserved another lens which was described as "mint" to replace the one being sent back.
They gave me the number to the Edinburgh branch, who had the second lens. I called them and they temporarily unreserved the replacement lens so I could look at their pics and description. Part of the description read:
"The Sensor is clean and free of dust, marks and scratches."
The customer rep then forgot to reserve the lens again, so anyone could have purchased It for several hours. After 2 hours of my time the new lens will be posted ti me on receipt of the first one.
Not terribly impressed.
Spoke to CS who couldn't explain what happened. Spoke to the Putney branch who dispatched the lens and no help. Customer services were helpful and reserved another lens which was described as "mint" to replace the one being sent back.
They gave me the number to the Edinburgh branch, who had the second lens. I called them and they temporarily unreserved the replacement lens so I could look at their pics and description. Part of the description read:
"The Sensor is clean and free of dust, marks and scratches."
The customer rep then forgot to reserve the lens again, so anyone could have purchased It for several hours. After 2 hours of my time the new lens will be posted ti me on receipt of the first one.
Not terribly impressed.