- Messages
- 3,222
- Name
- Rhod
- Edit My Images
- Yes
Been using Mcafee Total Protection for three years now, came installed on the laptop and being a tad complacent just went with it.
Today I couldn't connect to the net and after half an hour on the phone to my isp was told that Mcafee have added some crappy update that has bu*****d up my connection. I was advised to uninstall it and to install AVP in the interim.
After doing this all is well again but here's the rub. I pay Mcafee £70pa for their "service", when they made this cock up they have decided not not inform their customers nor issue any form of apology. They have issued a fix but that means reinstalling their 2nd class product.
On top of this they have been using their access to my PC to drop spam adverts onto my desktop which cannot be cancelled only closed.
I have tried contacting their customer service dept but no one answers the phone. As I have 6 months left on my subscription I want a refund but somehow doubt if one will be forthcoming.
Well done Mcafee you've lost another customer
Sorry for the rant!
Today I couldn't connect to the net and after half an hour on the phone to my isp was told that Mcafee have added some crappy update that has bu*****d up my connection. I was advised to uninstall it and to install AVP in the interim.
After doing this all is well again but here's the rub. I pay Mcafee £70pa for their "service", when they made this cock up they have decided not not inform their customers nor issue any form of apology. They have issued a fix but that means reinstalling their 2nd class product.
On top of this they have been using their access to my PC to drop spam adverts onto my desktop which cannot be cancelled only closed.
I have tried contacting their customer service dept but no one answers the phone. As I have 6 months left on my subscription I want a refund but somehow doubt if one will be forthcoming.
Well done Mcafee you've lost another customer
Sorry for the rant!